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Retirement Living, Care and Support Services

There’s a reason for the plus in Care Plus. It’s there because we can do so much more to make a positive difference for you and your family.

We provide support with everyday tasks and personal care to help you live independently, at home in one of our retirement living communities.

If you need support to get the most out of life we care, with a smile.

And as one of the largest not-for-profit providers in the area, we’re plus-sized too. We manage 57 retirement living communities, with self-contained apartments and bungalows in towns and villages throughout Staffordshire and Shropshire.

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11th October 2024
Plans to install vital life-saving medical equipment at a community centre in Shrewsbury have become a reality with help from the Homes Plus My Community Fund.

A donation from the fund helped to top up money donated by the town’s Mayor, Councillor David Vasmer, and money raised by the wider...

8th October 2024
The boards of Housing Plus Group and The Wrekin Housing Group have decided to take the next steps towards a formal merger.

The formal merger is expected to take place in January 2025 when all the legal and regulatory requirements have been completed, at which time The Wrekin Housing Group...

7th October 2024
The Housing Ombudsman is calling for social housing residents to take part in a new survey, exploring common issues in housing maintenance.  

The call for evidence has been issued to support their Spotlight report on repairs and maintenance, which will help the Ombudsman to make practical recommendations for improvement as...

2023-24 Annual report for customers

Improving your experience

This year’s annual report focuses on how well we delivered our services, the money we spent repairing and maintaining homes and, importantly, the steps we took to improve your experience. We hope you find the report interesting. Let us know your views by clicking the feedback button on the right-hand side of the page and filling out the short survey.

See our 2023-24 annual report

Scam phone calls

We have become aware that some customers are receiving scam phone calls or text messages claiming to be from their local housing association. These messages are advising customers to contact their local housing association on Whatsapp.

Please note: we do not use Whatsapp as a method of communication. If you receive a call or text message that you think may be a scam, please report any concerns to us on 0800 048 8955.

If someone comes to your home, please:

1. Always ask for identification before letting anyone into your home. Our staff, as well as our contractors, always carry ID.

2. Don’t deal with people who don’t have proper identification with them.

3. Report any concerns to us using the contact details above.

4. If you feel unsafe call the police.

Free advice and activities in your community

ReConnected is a new service for people aged 55+ providing advice about the things that matter most to you, as well as activities and social events in your community. 

It’s completely free for residents of Stafford Borough and South Staffordshire.

 

Find out more

 

ReConnected is supported by the National Lottery Community Fund   

Coronavirus (COVID-19) customer advice

Housing Plus Group will be keeping COVID-secure working practices in place. We believe this the safest decision for our customers, staff and communities.

Please see here for further information.